Close the Loop

It All Comes Together when we Close the Loop on all action items and communications. Follow through on what is promised internally and externally. Be accountable and complete tasks in their entirety.

What does “Close the Loop” mean to some of the Mosaic team members?

“Our timeline with clients is not a straight line.  There can always be more opportunities to strengthen the relationship through outreach, communication, and interaction.”

“Closing the Loop means finishing out the project strong.  We don’t just begin with a good start, yet we are there for every step of the project and will be there after the project is finished to help with anything they need.”

“Close the Loop means we are focused on open ended items that require our energies and commitments. Closing the Loop improves our client experience and is important to maintaining a great reputation.”

“Closing the Loop means we finish what we start.  We set and meet the expectations and we walk the talk.”

“Make sure we finish the project with the same enthusiasm that we started with. Closing the Loop means keeping the client abreast of what we are doing after their project is completed.”

“Follow up. Make the phone call.  Send the email.”

“Follow up! Completing a job from start to finish. Ensuring each step is done and nothing is missed.  Following up with the client after the job is complete to make sure they are happy.