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Communicate the Story
Telling a great design-build brand story comes easy—when you have a rich history, strong culture, and extensive client recommendations.
We know that compelling narratives are important to align project leaders and ensure we always bring the collective best work from our Team. Across all project types, our Team of highly skilled, design-build professionals know why they’re here and how they fit in. And they’re proud to do both, thanks in part to our compelling brand story.
We also know that differentiating ourselves in the industry adds credibility and inspires client confidence in our work. Communicating the story gives them a transparent view into who we are as Team members, and allows us to develop relationships—not just initiate transactions. We believe that transparency throughout the design and construction process is paramount to a successful outcome. By communicating openly, honestly and on a timely basis, we problem solve together and build trust with our clients and trade partners. We set realistic expectations regarding the project schedule, upcoming changes to the project impacting both cost and timing, and check in with our clients on a regular basis to ensure they are satisfied with the progress.
We have a rich history of being a referral-based company and our story gives clients a front-row view into how our past experiences helped us get where we are today. We intentionally deliver a better experience than our clients expect, and complete each project as if it was our own office, business, facility or home.
That brand promise is central to the story we share amongst ourselves, our clients and trade partners. It is not a pitch; it’s a way of letting our clients know we understand their needs and will help them articulate what they want to accomplish.
“Many of our clients are repeat customers,” says one Mosaic professional. “No matter how difficult the path, our clients know we do what we say and always make it right, and by working with us, they add to the chapters of a great book we’re helping to write, together.”
Interested in contributing your voice to our industry-celebrated story? Get in touch at hiring@mosaicconstruction.net.
Anticipate Needs
Being proactive and anticipating client needs keeps all parts moving like a well-oiled machine. Our attention to detail not only keeps budgets and schedules in check—it keeps client accolades rolling in, and Team pride rising.
As leaders in our field, it’s in our DNA to anticipate client needs and bring ambitious visions to life. By foreseeing potential obstacles, we limit surprises and ensure expectations are both met and exceeded.
This focus on anticipating needs means we are always thinking ahead, ready to equip clients with solutions for situations that haven’t even occurred, and questions that have not yet been asked. It also means we listen carefully to their vision and concerns throughout the process, ensuring continual understanding and ability to shape exceptional outcomes.
Delivering a successful project requires our project management and trade teams to leverage their past experience to keep a project moving forward and on track. By asking questions and thinking outside the box, we are able to anticipate situations that may have a cost impact, design change or schedule delay. For example, since our cannabis clients only have a certain amount of space to use to grow their product, we developed a tiered racking system for vertical grow opportunities that allows clients to double, triple and even quadruple their product output. By anticipating needs, we help our clients achieve their desired outcomes.
“Anticipating needs is critical for proper planning and allows for ample notice to trades and clients alike,” says one Mosaic Team member. “By doing this, we bring a heartening mix of confidence and attention to detail that satisfies trade partners, and inspires client trust.”
Are you interested in sharing your talents and knack for proactive solution-finding with our Team? Email us at hiring@mosaicconstruction.net to discuss mutual opportunity.
Building Relationships is in our DNA
We don’t just build spaces – we build relationships. As one of our core values, and a stated Mosaic Action that our Team members consciously model on a daily basis, building relationships guides us in creating the expert and focused company we are today.
We build relationships and trust to create a shared vision with our clients, our trade partners and a strong culture and work environment for our office Team.
Our clients know that when they hire Mosaic, we take extreme ownership of all project details. They work with us again and again, and make referrals because of the quality of work we provide, the respect we show, and the trust they experience. Our clients know they can rely on us 100% and can count on us as a resource and consultant long after project completion.
Taking the time to foster relationships also empowers us to address the challenges inherent within our industry. After all, having a strong bond helps us proceed through tough situations together—and come out stronger on the other side. For example, there have been challenges obtaining many different materials for our projects due to the global pandemic and supply chain disruption. The strength of our relationships helps us source other product options to keep the projects moving forward.
“When you trust who you are working with, you can rely on each other to get the job done,” says one Mosaic Team member. “It leads to a smoother overall process when all stakeholders are being upfront and honest, and putting in their best effort.”
As we have expanded rapidly over the past few years, we’ve become even more conscious of building relationships within our Team. We enjoy getting together for our bi-monthly board meetings, sharing experiences and ideas, brainstorming, reflecting, and connecting as a Team. We also start many days with a morning email titled, “The Morning Boost,” a carefully curated, thoughtful quote to get us going each day.
If you would like to become our next Team member sharing your knowledge and celebrating with us, email us at hiring@mosaicconstruction.net. We look forward to connecting with you!
Living our values: (Mosaic) Actions speak louder than words
From vision to reality, the transformation of a space is unique to every location, and every design-build client. To guide our clients through this transition, we rally around our shared Mosaic Actions.
We believe that everyone should enjoy the spaces where they work and live and strive to create living and working environments that align with our clients’ wants and needs. Through our consultative approach, we focus on learning about their plans for the space with the goal of making their vision into a reality.
“The Mosaic Actions are part of our culture and our DNA,” said Ira Singer, Co-Founder of Mosaic Construction. “The Mosaic Actions stand as a flagpole for our Team to rally around. When our Team is focused on the Mosaic Actions, our workflow has a more successful outcome and our client relations and trade partnerships are positively impacted.”
As a rapidly expanding national, award-winning, construction and renovation firm specializing in commercial, multifamily, residential and cannabis design-build, we care deeply about our Team members and making our company a great place to work. We’re a tight-knit entrepreneurial Team that not only delivers uncompromising customer service, but encourages collaboration, mentoring, professional development and a sense of community every single day.
Our Values and Mosaic Actions
From our people to our projects, we are dedicated to providing a positive environment and exceptional experience for our Team of driven, relationship-focused professionals looking to make a positive impact in the exciting world of construction. We also understand the importance of giving back to our community, supporting one another and delivering excellent work to our clients, it’s in our Mosaic DNA.
How do we make this a reality? We continually model, educate and mentor our ‘Mosaic Actions’ which include:
- Anticipate Needs
- Communicate the Story
- Do It the Right Way
- Contribute to a Positive Environment
- Close the Loop
- Build Relationships
These actions are how we live our shared values and ethics. They guide how we conduct business and help to create an elevated experience for our clients and our Teams. It’s how ‘It All Comes Together.’
If it sounds like these are actions that align with your values and ethics, you may be a good fit for our Team. We’re always looking for talented individuals to join us and contribute to our positive work environment. If you’d like to be our next Team member and share your knowledge with us, email us at hiring@mosaicconstruction.net. We look forward to connecting with you!
Mosaic’s cohesive Team starts here: Building relationships and learning from one another
Building relationships is one of Mosaic’s core values that our Team members model consciously. As we have expanded rapidly over the past few years, we have become even more deliberate in building relationships within our Team. One of the vehicles we use to build and foster relationships is our bi-monthly board meetings. They are a touchpoint for sharing experiences, reflection, ideation and of course, connection.
As recently as three years ago, Mosaic’s Team used to meet in our 10-person Conference Room. Today, with Team members throughout the country, and a roster of more than 25 people, we have become more intentional around building relationships with one another and sharing best practices. Now, when the company gets together, we typically gather over Zoom—and our agenda continues to focus on the actions that hold us together, including building relationships and our other Mosaic Actions.
Building strong relationships benefits both our clients and our Team members. To ensure our Team benefits from the experience of our peers, in our bi-monthly board meetings, we share procedures and priorities, and creative solutions from the field. In these meetings, we communicate the story of our successes—and analyze the places where we can improve. We anticipate needs, close loops, and bring it all together for our clients and our Team members. As their trusted design-build partner, we often accompany clients to zoning or permitting meetings, even when out of state, so all questions and concerns can be answered and explained. We are involved early in the site selection process and will attend site walk-throughs with clients while they are considering an asset location, or in the due diligence phase to provide expertise and added value to their decision making.
If you would like to be our next Team member sharing your knowledge and celebrating with us, email us at hiring@mosaicconstruction.net. We look forward to connecting with you!
Cannabis Facility Construction Lends Insight and Expertise at 4/20 Event
4/20 was an amazing day to celebrate the cannabis industry at the Bisnow National Cannabis Real Estate Summit in Chicago.
Cannabis Facility Construction‘s Founder and CEO Andrew Poticha was a part of an informative panel discussing “The Business Of Cannabis: An Analysis of The Green Behind the Grass,” a state-by-state compare and contrast on investment, technology, and more!
And, you can listen to the audio recording here:
You can watch a video of the event HERE
Here are a few key insights Andy shared at the event:
“Experience is key. You don’t have to break the bank on the costs to build your facility if you think through the experience that you want your client to have in the space. You can be creative with paint and lighting.”
“As more states become adult use, the security aspect is becoming more like a bank experience where there are guards and there are cameras, but they are discreet and don’t interrupt the client experience.”
“When it comes to green design, such as low carbon footprint, it can be as costly because cannabis facilities are dependent on such large amounts of resources like electricity and water. Where we can make a difference is by using efficient components and resources so that we use less. One of the things that is going to come up is using GMP, good manufacturing practice, which will be important going forward.”
“Our function as designers is to get inside our clients’ heads and articulate for them that which they can’t do themselves by asking the right questions and probing the operations discussions that generate the design. Client experience and operation is critical for not only dispensary but also cultivation. You really need to listen to your cultivation team when it comes to their recommendation on operations and be able to scale up or down depending of your cultivation facility.”
“Soon we may see people in consumption lounges sipping on an infused beverage just like you might enjoy a good Scotch. We should all be thinking about what the experience should be in those spaces, and we simply don’t know the answer to that yet.”
“Keep your eye on HVAC no matter what you are considering in your cultivation facilities. The plant is so sensitive that even one degree of temperature and 1% of humidity variation can affect the quality of the harvest. You have to get your HVAC strategy right, and keep your eye on the final product.”
(From left: Ira Singer, Andy Poticha, Margy Sweeney, Morgan Sweeney, Joe Donnelly, Conah Targett-Jones)
Mosaic Construction Completes Multifamily Renovation of Monarch Point Apartments in Racine, WI
RACINE, WI (JANUARY 24, 2022) – Mosaic Construction, LLC, a full-service, commercial and multifamily design-build general contractor, recently completed the exterior renovation of Monarch Point Apartments at 3802 Monarch Drive in Racine, WI. The multifamily, multi-building project encompassed 31,000-square-feet of exterior enhancements, improving the overall aesthetic for residents and visitors.
Mosaic Construction Completes Renovation of Expansive Workspace on Wacker Drive
CHICAGO, IL (JULY 21, 2020) – Mosaic Construction, LLC, a full-service design-build commercial and multifamily renovation firm, is pleased to announce the completion of a new office renovation project for Expansive, formerly Novel Coworking, at 211 W. Wacker Drive. This latest project follows other successful renovations at Expansive River North at 420 West Huron Street and The Loop at 73 West Monroe Street in downtown Chicago. Together, these three projects represent a combined 9,400-square-feet of renovated office space to accommodate the increase of Chicagoans looking for productive workspace as they return to the office.
At Expansive Wacker Drive, Mosaic Construction converted an approximately 3,400-square-foot first floor office into a spec suite with private offices, an open concept office area and a conference room to accommodate a fully-connected, flexible working environment. They eliminated existing walls, opened up the ceiling, renovated the bathrooms, and added new lighting and a full kitchenette.
“Mosaic Construction is proud to contribute to a positive workspace environment for Expansive members,” said Ira Singer, Principal at Mosaic Construction. “We truly appreciate the trust and collaborative relationship we have working with the Expansive team and look forward to delivering more Expansive space to support their business in the shared office sector, both locally and nationally.”
Mosaic Opens New Behavioral Health & Supportive Services Wing for TCA Health
CHICAGO, IL (JUNE 24, 2021) – Mosaic Construction, LLC, a full-service commercial and multifamily design-build renovation firm, has completed construction and delivered a new Behavioral Health & Supportive Services Wing for TCA Health, located at 1029 East 130th Street on Chicago’s far southeast side. The medical clinic’s newly renovated wing provides expanded access to mental health and social services for the local communities it serves.
“The new Behavioral Health & Supportive Services Wing catalyzes TCA Health’s commitment to the health of the community and to the social determinants of health,” said Veronica Clark, CEO of TCA Health. “The new wing will specifically allow TCA Health to expand mental health services and its positive impact on treating the entire body.”
Programming will provide expanded access to counseling, case management, and other evidence-based practices to support recovery-promotion and provide resources related to substance use conditions.
“TCA’s renovated Behavioral Health Wing will be a tremendous asset to our community by providing counseling, substance treatment and critical stress management tools to help patients during these trying times,” said Mayor Thaddeus Jones of Calumet City and State Representative of the 29th District. “This will be a much-needed and expanded addition of integrated primary and behavioral health services for Chicago’s South Side communities.”
The 2,700-square-foot, grant-funded project transformed the patient reception area, waiting rooms, private offices, and counseling area with corridors that connect the East Wing to match an earlier renovation of the other side of the building. Renovation of the East Wing also featured new lighting, flooring, paint, acoustic ceiling tiles, stainless steel corner guards, and other finishes complementing the facility.
“We are proud to partner with TCA Health on their East Wing renovation and contribute to a bright, happy and positive environment for both patients and staff” said Ira Singer, Principal at Mosaic Construction. “This project also represents our continued work in the healthcare sector including medical office renovation services, interior construction of assisted living and independent living facilities, ambulatory care centers and similar spaces.”
“The newly renovated Behavioral Health Wing is so bright and cheerful, and so welcoming to patients,” said Roslyn Johnson, Behavioral Health Manager at TCA Health. “There is such a need in this community, and as society reduces the stigma, more people of color are open to getting help and seeking assistance. It’s important for us to be there for them and now the newly expanded space allows us to see even more patients in a timely fashion.”
Mosaic Construction Launches Renovation of Mandel Group’s Luxury Apartment Building, Beaumont Place
WHITEFISH BAY, WI (APRIL 27, 2020) – Mosaic Construction, LLC, a full-service, design-build, commercial and multifamily general contractor, is pleased to announce the start of construction at the prestigious Beaumont Place luxury apartments at 401 E. Beaumont Avenue in Whitefish Bay, WI. The new renovation project for Mandel Group, Inc. will transform the entrance experience of residents and visitors.
The makeover of the Class-A building’s 400-square-foot first-floor lobby and vestibule encompasses a new glass-enclosed entry and a refreshed lobby with new doors, lighting, relocated mailboxes, flooring, paint and tilework in soft white earth tones that complement the overall floor plan.
“We’re proud to contribute to an enhanced living environment for Beaumont Place residents and guests,” said Ira Singer, Principal at Mosaic Construction and Pleasant Prairie resident leading the firm’s expansion into Wisconsin. “We are proud to bring the Mandel Group’s vision to life and look forward to partnering with them on future projects.”
Beaumont Place offers 83 luxury apartment homes in the Milwaukee suburb of Whitefish Bay, a vibrant community within walking distance to shopping, schools, entertainment venues, Lake Michigan, and more.
“We are firm believers in building community and that starts with finding the right relationship driven partners,” said Thomas Marshall, Project Manager at Mandel Group, Inc. “We look forward to working with the Mosaic team and successfully completing this project for our Beaumont Place residents.”
Mosaic Construction also recently partnered with commercial real estate firm, Founders 3, to reconfigure 9,000 square feet of previously-occupied retail space at 7115 Durand in Mt. Pleasant, Wisconsin into two distinct spaces that are now ready for leasing.
“We have experience in 12 states nationwide, and now I’m so pleased to direct our national expansion closer to home here in Wisconsin,” observed Singer. “We can now bring our multifamily and commercial renovation expertise to Wisconsin, and we look forward to cultivating relationships and investing in the greater Milwaukee community through both business partnerships and charitable contributions.”